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Venue & Company Terms of Use

Draft — last updated August 2026. This is a placeholder for review by a solicitor before real bookings go live; treat it as a working draft, not a finished legal document.

1. Who this applies to

These terms apply to anyone registering on Techcall to book freelance crew or hire equipment on behalf of a venue, production company, or event ("Venue", "you").

2. Booking crew

Freelancers booked through Techcall are independent contractors, not Techcall employees or your employees. You're responsible for providing a safe working environment for anyone you book, consistent with your existing health & safety obligations as a venue or employer.

3. Payment

Payment is taken on confirmation of a completed job, via the card or payment method on file. Techcall charges a 10% commission on confirmed crew bookings, added at checkout — freelancers are not charged commission. Kit hire commission is shown at the point of booking.

If you're on an invoice-terms arrangement rather than card-on-file, separate terms apply and will be confirmed with you directly before use.

4. Cancellations

If you need to cancel a confirmed booking, do so as early as possible through the platform. Late cancellations may still incur charges depending on how close to the booking date they occur — full policy shown at time of booking.

5. Kit hire

If you hire equipment through Techcall, you're responsible for its safe use and return in the condition received. Deposits may be held via pre-authorisation and released once the item is confirmed returned undamaged.

6. Conduct and ratings

You can rate freelancers after a completed booking, and freelancers can rate you in return, including on payment speed and working conditions. Ratings should be honest and based on the actual booking.

7. Account and data

Keep your login details secure. You can request deletion of your account and associated data at any time.

8. Changes to these terms

We may update these terms as the platform develops. Material changes will be flagged to you at login.

Questions about these terms? Contact [email protected].